{"id":11,"date":"2025-03-28T12:07:30","date_gmt":"2025-03-28T12:07:30","guid":{"rendered":"https:\/\/store.zeealpha.com\/?page_id=11"},"modified":"2025-04-15T12:36:22","modified_gmt":"2025-04-15T12:36:22","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/genesis-academy-store.zeealpha.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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\ud83d\udd04 Refund & Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\"\ud83d\udce6\" Return Eligibility:<\/strong><\/p>\n

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    You can return an item within 7 days<\/strong> of receiving it.<\/p>\n<\/li>\n

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    Item must be unused<\/strong>, in its original packaging<\/strong>, and in the same condition<\/strong> as received.<\/p>\n<\/li>\n

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    Personalized or custom items are not eligible<\/strong> for return.<\/p>\n<\/li>\n<\/ul>\n

    \"\ud83d\udcb0\" Refund Process:<\/strong><\/p>\n

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    • \n

      Once we receive and inspect your returned item, we\u2019ll notify you.<\/p>\n<\/li>\n

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      If approved, your refund will be processed to your original payment method<\/strong> within 5 business days<\/strong>.<\/p>\n<\/li>\n

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      Shipping charges are non-refundable<\/strong> unless the return is due to our error.<\/p>\n<\/li>\n<\/ul>\n

      \"\ud83d\udeab\" Non-Returnable Items:<\/strong><\/p>\n

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      • \n

        Used or damaged items due to misuse<\/p>\n<\/li>\n

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        Items returned after 7 days<\/p>\n<\/li>\n

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        Gift cards or promotional items<\/p>\n<\/li>\n<\/ul>\n

        \"\ud83d\udce7\" How to Start a Return:<\/strong>
        Email us with:<\/p>\n

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          Your order number<\/p>\n<\/li>\n

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          Reason for return<\/p>\n<\/li>\n

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          Clear photos (if the product is damaged)<\/p>\n<\/li>\n<\/ul>\n

          We\u2019ll guide you through the return process step by step.<\/p>


          <\/p>\n

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          \"\u2757\" Important Notes:<\/strong><\/p>\n

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            ZeeAlpha Store is not responsible for items lost during return shipping.<\/span><\/p><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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            <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            \ud83d\udd04 Refund & Return Policy Return Eligibility: You can return an item within 7 days of receiving it. 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